1. Introduction
Simple Vend Ltd. (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide to us when you interact with our services.
2. Information We Collect
We collect basic information to help us respond to your enquiries and improve our marketing efforts. This information may include:
- Contact Information: Name, email address, phone number, and any other contact details you provide.
- Enquiry Details: Information related to your specific enquiry, such as your vending machine needs or service requests.
- Website Usage Data: Information collected through cookies and tracking technologies, such as IP address, browser type, and pages visited. This data is used to analyse website traffic and improve our services.
- Marketing Data: Information collected through Facebook Ads and integrated tracking platforms to measure the performance of our marketing campaigns. This may include data about your interactions with our ads.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your enquiries and provide customer support.
- To improve our products and services.
- To analyse website traffic and usage patterns.
- To measure the effectiveness of our marketing campaigns.
- To improve the user experience of our marketing, and website.
4. Data Sharing
We do not share your personal information with third parties, except for:
- Service providers that assist us in operating our website and conducting our business, such as those related to marketing performance tracking. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Facebook, through the use of facebook ads, and integrated tracking platforms. This data is solely used for marketing performance analysis.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Objection: You can object to the processing of your personal information for certain purposes.
To exercise these rights, please contact us at the address provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your website usage. You can control the use of cookies through your browser settings.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Simple Vend Ltd. Berrington House Selby Place, Stanley Industrial Estate, Skelmersdale, England, WN8 8EF